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Shipping and order information

Shipping

Do you ship overseas?

Yes! The Retreat products can be delivered worldwide. (Currently excluding France and the US)

What is the delivery cost and method?

UK COST

We offer 2 delivery options. Royal Mail Tracked 24 and Royal Mail Tracked 48. Costs are dependant on the weight of your order and will be calculated at checkout.

Royal Mail Tracked 24

0- 2kg £6.95

2- 5kg £7.95

5-10kg £9.95

Royal Mail Tracked 48

0- 2kg £4.95

2- 5kg £5.95

5-10kg £6.95

 

INTERNATIONAL ORDERS

International orders will be sent via the courier selected.

Shipping costs are calculated based on the weight of products ordered and the shipping time depends on the location, but these are clearly displayed prior to
checkout.

 

When will my order be sent?

WHEN WILL MY ORDER BE SENT?

All orders will be dispatched same working day if placed before 1pm. Orders placed after 1pm, including Royal Mail Tracked 24 will be dispatched the next working day. Orders placed Friday, Saturday or Sunday will be dispatched on Monday. 


I need further help.

Please visit our FAQ page for our most commonly asked questions or reach out to our customer care team for further assistance.